PAYMENT & REFUND POLICY

All payments must be completed in full prior to receiving access to webinars, online courses, educational materials, or members-only areas.

Accepted payment methods may include:
• Credit cards
• Debit cards
• Apple Pay
• Google Pay
• Other approved payment methods

Refunds are only granted in specific cases including:
• Duplicate charges
• Permanent technical issues caused directly by NORTH SCALE GROUP LLC
• Cancellation of a webinar or course by the company

Once a customer:
• Receives webinar access,
• Accepts access credentials,
• Downloads materials,
• Accesses the members area,
• Or attends the webinar,

the purchase becomes strictly non-refundable.

Refund requests based on personal preference, dissatisfaction with educational results, lack of usage, or change of mind are not accepted.

Approved refunds, where applicable, may take between 7–14 business days depending on the payment provider and banking institution.